STANDARD COMPLAINT PROCEDURE
If you have found a radio programme on Village Radio to be objectionable in some way you may make a formal complaint under the Broadcasting Act of 1989.
Your first move is to complain to the Chairman, Village Radio, which should include the date and time plus identifying the part of the programme you found objectionable and why. The letter should be received within 20 working days of the broadcast.
For the complaint to be upheld you must show that Village Radio breached a standard with which we are required to comply.
Village Radio will notify you of its decision and if you are not satisfied with our decision you may appeal to the Broadcasting Standards Authority, P.O. Box 9213, Wellington within 20 working days of receiving the reply to your letter and, just a note, this does not apply to your programming preferences which may be different from those which some announcers play.